FAQ

Q: Is Trumptube free to use?
Yes, Trumptube is a 100% free app, no payment is needed.

Q: Can I use Trumptube on my iPhone or iPad?
Trumptube is now available for Android only.

Q: How do I download videos?
When you find the video you would like to download, go to the detail page, click the download button on the lower right side, choose a resolution, download will then start.

Q: How do I search videos?
You can search videos in the search bar, or navigate to YouTube tab and search.

Q: How do I update my Trumptube?
When there is a new version, you will get a notification to ask you to update. Click to download the updates. If the update doesn’t work, please go to www.Trumptube.in to download the newest version and install. If the installation fails, please uninstall the current Trumptube and install again.

Q: Is it legal to use Trumptube?
Trumptube can only be used for personal purpose, any violation will lead to terminal of the service. Please use Trumptube under the law of your country.
To Download Videos or Music from YouTube

Q: When choosing to download mp3, is the mp3 downloaded or the video then converting to mp3?
The AUDIO file of YouTube video will be downloaded directly, and automatically converted to mp3 format.

Q: Why is 1080p or 2k video download not available in my device?
For some x86 devices, 1080p video, mp3 and 2K options are currently not available. Some of the x86 devices are Asus Zenfone, Lenovo K900, Acer Liquid C1, Lumia 1000, Moto XT890, etc.
For several YouTube videos, the original resolutions of which are less than 1920×1080, Trumptube only provides options no higher than the original quality.

Q: How can I download Facebook videos?
Please login your Facebook account in Trumptube, when there’s a video on your timeline/ group/ page, you’ll see a white download button on the up left corner of the video, click it to download.

Q: Why can’t I download the Facebook videos in HD resolution?
The files you downloaded from Facebook or other video sites except YouTube are not the original file.

Q: How to download videos or pictures from Instagram?
Step 1, Find the video you want to download. Click the More button at the lower-right corner of the picture, near the Comment button.
Step 2, Click the Copy Share Url.
Step 3, Go back to Trumptube, Trumptube will automatically open the url, click Download button.

Q: Why is the download button in grey color?
Please first try to click the Play button of the video, and then the download button will turn red.

Q: Why the embedded youtube videos in some website are not available to download?
The embedded videos are currently not supported by Trumptube.

Q: It says ‘Failed to query video info’, what should I do?
The connection between you and the server is weak, please try again later. If the problem still exists, please send us a bug report with the video url.

Q: Why do the download tasks suddenly stop?
Download tasks stop when the network is unstable or too weak, the app automatically try to reconnect for limited time, if the network problem still exists, the download will stop. You can resume it manually.

Q: Why do I need to wait for a few seconds before downloading big files?
Trumptube needs some time when trying to store things on your device. Saving files to phone memory takes less time than storing to SD card.

Q: How can I download videos from websites that are not listed in the homepage or bookmark?
Copy the link of the video and paste it in the search box of Trumptube, then click Search or Enter.
Visit a site frequently? Add it to the homepage so that you don’t need to copy and paste the urls next time.
To Save Files & Erase History

Q: How to download files to SD card?
Go to Settings in Trumptube, click Download Path, choose Phone or extSdCard, choose an existing folder or create a new folder, and click Yes. If there is no option of SD card, please send Trumptube a bug report.

Q: How to remove searching or downloading history?
Click the search box, pull up the page and you’ll see the Search History, click the Trash to erase the search history.
Go to My Videos – Downloaded, click the … of the video, choose Delete, choose Delete history. If you want to delete the file, choose Delete file instead.

Q: How to visit the web page of my downloaded files?
Go to My Videos – Downloaded, tap the downloaded file, choose GO TO WEBSITE.
To Share Files or Apk

Q: How to share downloaded files?
Go to ‘My Videos’ – ‘Downloaded’, click the ‘…’ of the video, tap Share it, choose file transfer or cloud service like Bluetooth, ShareIt, Dropbox, etc..

Q: How to share Trumptube?
Open the app, tap the Share button in the middle of the bottom bar and send the link to your contacts.

Q: Why can’t I share files to Whatsapp or Facebook contacts?
File music or video files transferring is not supported by WhatsApp or Facebook.